SureMotoring FAQs - Make the most of SureMotoring now!
SureMotoring is one of the largest centrally controlled network of independent garages in the UK and Northern Ireland. Our garages have to meet very exacting standards and are constantly monitored and formally assessed on a regular basis to retain their position in the network.
1. What should I do now?
2. How can I be sure of the standards of the garages?
3. Who do I pay for the repair work?
4. How do I pay?
5. What happens if the quote changes?
6. What happens if something goes wrong afterwards?
1. What should I do now?
Call SureMotoring straightaway on 0871 871 1723 to make the most of this service. Our friendly staff will take your details and answer any other questions you may have about our servicing.
Whenever your car is due a service, MOT, or needs extra repair work, call 0871 871 1723 and SureMotoring will take it from there. We will listen to your request, advise on any questions you may have and then book your car into a local garage – it’s that simple.
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2. How can I be sure of the standards of the garages?
SureMotoring monitors and assesses its garage network on a regular basis. If any garage fails any of the standards they may be removed from the SureMotoring network. The garages know this and work hard to maintain the right levels of workmanship and customer service.
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3. Who do I pay for the repair work?
You pay SureMotoring for the work and we then pass on the payment to the garage. This helps SureMotoring maintain consistent and fair pricing, making sure you’re not paying too much, or for more than you should.
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4. How do I pay?
When you call to book your vehicle in for work, SureMotoring will take your credit or debit card details to ensure that card is valid. However, no money will be deducted from your card until the work has been completed.
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5. What happens if the quote changes?
When the car arrives at the garage other work might be required. SureMotoring will contract you directly, prior to any additional work being carried out, with details of any changes to your quote. You can then decide to approve the extra work or not. If you decide not to proceed you will only be charged for the work which was originally agreed.
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6. What happens if something goes wrong afterwards?
If you have any issues with the work done within 12 months, please call SureMotoring directly as you will be covered under your parts and labour warranty. SureMotoring will book your car into a garage convenient for you so the problem can be fixed.
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Never deal with a garage again?
SureMotoring handles all aspects of service and repair, including:
- Client liaison
- Booking service
- Repair and MOTs
- Providing quotations
- Ordering parts
- Customer care issues
- Progress chasing and taking payment
If the work on your costs £50 or more, then your car can be collected from your home or place of work and delivered back, washed and vacuumed (subject to terms and conditions). You might never have to deal with a garage again!
Only the best
The approved network uses manufacturer equivalent parts which have a 12 month warranty. Quality oil products are used in all vehicles.
A fair price
Relay and don’t worry. Prices are set by SureMotoring rather than the individual garages. As well as the highest standards of workmanship, quality and service, you can carry on in the knowledge that you will only have to pay for the work that’s really needed.
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